Terms & Conditions

Introduction

By accessing and using the Printed Boxes Wholesale website (“Website”), you agree to comply with and be bound by the following Terms & Conditions. Printed Boxes Wholesale reserves the right to modify, update, or revise these terms at any time without prior notice. We encourage users to review this page periodically to stay informed of any changes.

Printed Boxes Wholesale owns all materials, designs, and production resources used in the manufacturing of our products. We do not sell or distribute customer information or proprietary production materials to third parties. We may display or distribute complimentary samples and showcase completed custom packaging projects for promotional and portfolio purposes unless otherwise agreed in writing.

Copyright Notice

All content available on this Website, including but not limited to text, graphics, images, photographs, illustrations, logos, designs, software, data, and other materials (“Website Content”), is the property of Printed Boxes Wholesale and is protected by applicable copyright, trademark, and intellectual property laws.

No Website Content may be copied, reproduced, modified, republished, distributed, transmitted, displayed, or stored without prior written consent from Printed Boxes Wholesale.

User Conduct

You are solely responsible for any content, artwork, designs, images, text, trademarks, logos, or other materials you upload, submit, or distribute through our Website.

By submitting content, you represent and warrant that:

  • You own the content or have obtained all necessary permissions and licenses.

  • The content does not infringe upon any copyright, trademark, patent, privacy, publicity, or other intellectual property rights of any third party.

  • The content is not unlawful, defamatory, offensive, obscene, or otherwise inappropriate.

Printed Boxes Wholesale reserves the right to refuse, remove, or reject any content that violates these Terms & Conditions or applicable laws.

Customer Responsibility

Customers are responsible for providing accurate contact, billing, shipping, and order information. Any misuse of the Website, including unauthorized access, fraudulent activity, or violations of these Terms & Conditions, may result in account termination and legal action.

By placing an order, you confirm that:

  • You are legally authorized to enter into binding agreements.

  • You possess all necessary rights and permissions related to submitted artwork and designs.

  • You are responsible for maintaining the confidentiality of your account credentials.

Privacy

Printed Boxes Wholesale may collect personal and business information necessary to process orders, improve customer service, and enhance user experience. All collected information is handled in accordance with our Privacy Policy.

Indemnification

You agree to defend, indemnify, and hold harmless Printed Boxes Wholesale, its affiliates, directors, officers, employees, contractors, suppliers, and representatives from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorney fees, arising from:

  • Your violation of these Terms & Conditions.

  • Your submitted artwork or content.

  • Any infringement of third-party intellectual property rights.

  • Unauthorized use of the Website or customer accounts.

Limitation of Liability

Printed Boxes Wholesale shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our Website, products, or services.

Our total liability for any claim relating to an order shall not exceed the amount paid by the customer for that specific order.

Return & Reprint Policy

Customer satisfaction is important to us. If you receive a product with a manufacturing or printing defect, you must notify us within 3 business days of delivery.

To request a reprint:

  • Digital photographs of the defective product must be submitted within 7 business days.

  • Our quality control team will inspect the issue.

  • If the defect is determined to be our responsibility, we will reprint the original order at no additional cost.

Refunds are not issued for minor color variations, customer-approved proof errors, or issues resulting from customer-supplied artwork.

Payment, Order Placement & Cancellations

All prices displayed on the Website are in U.S. Dollars (USD).

  • Production begins after full payment is received and artwork approval is completed.

  • Orders canceled within 4 hours of proof approval may incur a cancellation fee of $25 plus 5% of the order value.

  • Orders canceled after 24 hours may be subject to a cancellation fee of up to 50% of the total order value.

  • Design service fees are non-refundable once work has commenced.

Customer-Supplied Artwork

For best printing results, customers should submit artwork in:

  • CMYK color mode

  • 300 DPI resolution

  • Print-ready format

Printed Boxes Wholesale is not responsible for print quality issues caused by low-resolution files, incorrect color modes, formatting errors, or improperly prepared artwork.

By uploading artwork, you certify that you own the content or have obtained all necessary permissions to reproduce it.

We reserve the right to reject any artwork or order that violates laws, regulations, or third-party rights.

Proof Approval & Color Accuracy

Customers are responsible for carefully reviewing and approving all proofs before production.

Once a proof is approved:

  • Printed Boxes Wholesale is not responsible for spelling, grammar, design, formatting, or content errors.

  • Color variations may occur due to differences in printing processes, materials, monitors, and calibration settings.

  • Exact color matching cannot be guaranteed unless a hard-copy proof is requested and approved.

Additional charges may apply for hard-copy proofs.

Errors in Final Products

Printed Boxes Wholesale is not responsible for errors approved by the customer, including but not limited to:

  • Spelling mistakes

  • Grammar errors

  • Font issues

  • Layout problems

  • Incorrect artwork placement

  • Overprinting or transparency issues

Customers are encouraged to review proofs thoroughly before approval.

Printing Methods

Printed Boxes Wholesale utilizes various printing methods depending on product specifications and production requirements. We reserve the right to select the most suitable printing process to achieve optimal results.

Production, Shipping & Delivery

Production timelines begin once:

  1. Full payment is received.

  2. Final artwork is approved.

While we strive to meet all delivery deadlines, Printed Boxes Wholesale is not responsible for delays caused by:

  • Weather conditions

  • Natural disasters

  • Customs inspections

  • Carrier delays

  • Supply chain disruptions

  • Other circumstances beyond our control

Shipping is generally provided free of charge unless otherwise stated. Additional charges may apply for address corrections, re-shipments, or special delivery requests.

Website Modifications

Printed Boxes Wholesale reserves the right to modify, suspend, or discontinue any part of the Website, services, products, or these Terms & Conditions at any time without prior notice.

Continued use of the Website following any changes constitutes acceptance of the revised Terms & Conditions.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Printed Boxes Wholesale
Email: support@printedboxeswholesale.com
Phone: (888) 234-5678

We remain committed to delivering premium custom packaging solutions, exceptional customer service, and competitive wholesale pricing.

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